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What our customers say

We strive to provide an exceptional level of service at all times, and actively encourage feedback from all our customers, good or bad. Our service record is probably the best in Bromsgrove. Here are some of the reviews we have received:

I highly recommend Right Estate agents for the sale or purchase of a property. The staff are very friendly, professional and will go above and beyond to help you through what can be a very stressful journey. They also offer expert financial advice in house, ensuring you get the best mortgage deal whilst making it a very simple process. Once i had completed my sale, I received a huge congratulations and a bottle of prosecco. Right Estate agents are the most genuine estate agents I have come across whilst being the most reasonably priced aswell. They take the time to support you every step of the way through the process of moving home. Thank you again to the entire team :-) Aimee Y


Great customer service, very friendly and reliable. Caroline S


Friendly and professional service, would highly recommend as they make the process very simple. Russell T


Great service and would recommend to friends. Good price, professional pictures taken and was very happy with the advert. Sold on first viewing and sale was managed through to completion. Dan W


Great friendly service, quick to respond to the initial enquiry. Good at weekly updates and notifying regarding viewing and the outcome of the viewing. Would certainly recommend Right Estate Agents to anyone selling their home. Joseph R


Practical advice, support and guidance helps to make moving a simpler process. Chloe H


Great customer service from this local estate agent and mortgage advice team. Paul W


Top quality company with the personal touch .I am happy to recommend. Chris W


Lee and his colleagues at Right Estate Agents minimised the stress of selling my property. They were always helpful and easy to get hold of. I would definitely recommend them to others! Dan B


Fantastic customer service, great team, nothing too much trouble. Stress free, what more could you want. Andrew R


We sold our house with Right Estate Agents within 7 days for considerably less fee than other local Estate Agents. The service they gave went beyond our expectations with regular communication so we always new what was happening. They made what is always a stressful time a lot easier to manage. Suzanne B


We have just purchased our first home using Right Estate Agents in May 2016 . They were fantastic from start to finish putting it simply. They were friendly upon first viewing the property, taking a polite but honest and frank approach to our questions (which I think is the best way as I can't stand waffle or estate agents who 'dance' around the truth even when asked simple questions about the property). We ended up dealing with most of the staff throughout the purchase process and they were all very friendly, accommodating and polite, from the after sales team to the guys showing us around. Someone always answered the phone , extra viewings were never too much trouble and their patience and understanding was really comforting (& we were only buying with them ha!) which I cant stress enough as buying our first home was stressful at times and they were there to offer answers or support where needed, which we thank them for again! All in all I would definitely use Right Estate Agents to sell a property but hopefully we won't need to as we love our new home and again feel grateful for the service received from them. Thanks again :-) Ross E


We have just completed on the sale of our house in Bromsgrove. Right Estate Agents give a five star srrvice without charging a five star fee! They managed ALL the viewings very efficiently and secured us a good price for the property. Throughout the 'sold subject to contract' period the communication was brilliant with regular updates. I fully recommend Right Estate Agents and would most certainly use them again with hesitation. Many thanks to the whole team, you did good! Shani B 


We have recently sold out house through right estate agents and we would highly recommend them. Their contact throughout was brilliant, with regular updates by phone and email, nothing was too much trouble for them. A very professional and friendly team. Sharon G


We were only purchasing, not selling, but we found Right thoroughly professional and would recommend them. The regular updates by e-mail were very helpful indeed, but it is interesting to note that on the one occasion when things in the chain got a bit sticky, the communication faltered a little bit! However, overall we were very pleased with the service and found all members of the team friendly, professional and prompt to respond. Thank you all very much indeed! L P


My house sale was a very long drawn out affair, none of it of my making. The staff at Rights were there for me all the way and always ready to follow something up for me when there were hold ups. Can't thank them enough. Sue B


RIGHT ESTATE AGENTS finalised the sale of our house. All completed today. They have been excellent throughout and have taken time to answer and deal with any queries however mundane they must seem to them. Lee, James and Sarah have kept us updated at every stage and have been professional but friendly at all times. I wouldn't hesitate to recommend them. Pam W


I wanted to say a huge thank you again for everything you did for us. It has to be the most bizarre house sale experience I have been through. We could not have got through to this stage without you as a team, you were all fantastic. Many thanks to Sarah for all the updates, she was really helpful and provided an excellent service. Thank you once again, I have bought and sold lots of properties during the ten years I lived in Bromsgrove and you were by far the best estate agents I have dealt with. Wishing you every success as a business and thank you once again for everything. Rachel K 


Lee, James and all the team at Right Estate Agents were fantastic! They helped me every step of the way through a very long drawn our house move. I couldn't have got through it without them! They kept me informed immediately of any updates and nothing was too much trouble. I wouldn't hesitate to recommend them. Thank you all. Julia H


My partner and I recently completed the purchase of our first home. Right Estates were acting on behalf of the seller and we really appreciated the regular updates on the progress of our purchase. It's fair to say that the communication we received from Right was actually better than from our solicitors - extremely helpful during what was the first time we had ever been through this process. I would not have any hesitations in dealing with them again. Thank you. Jonathan F 


James and the team were amazing! From the initial visit and valuation all the way through to the completion of the sale we were updated on a regular basis. When we had any query a phone call was all that was needed. Where else can you phone someone whose job title is ' Making things happen'! Also the service is such good value, a fixed fee, none of this percentage of the sale. I would recommend Right Estate Agents to everyone! John F


I would like to say a very big thank you to lee and all the team at Right Estate Agent, was helped from start to finish and nothing was too much trouble.. if you are looking for an agent that is releasabley priced and work for you Right Estate is the one. Shirley K


What a relief to find an agent who didn't charge the earth ! Punctual, efficient and communicative and professional. A pleasure to deal with, all staff were friendly, thoughtful and very helpful. A special thank you to Lee, who heads up the business for all his help, especially in finding a rental once I had sold, you were a life saver at a very stressful time. Thanks again!! Redditch R


I couldn't recommend Right Estate agents higher. They were by far the best Agents I have used. I hope to be selling another house during this year and I will certainly be using Right Estate agents for that sale. Arundel R


You were excellent; I couldn’t fault your service. You chased up queries for us and kept us updated throughout the purchase of my new home – 10/10 for communication. Claire W


May I take the opportunity to thank you and your people for the excellent service I have received and assure you that when I am in a position to place my property back on the market, I will be seeking out your services. Jayne P


My home was sold within 2 weeks, with exchange within 6 weeks and I saved £950 in estate agency fees. Right Estate Agents were always there when I needed questions answered. Ashraf P


We had put our house on the market with numerous high street estate agents over the past couple of years and got lots of people coming to view but no definite interest. We instructed Right Estate Agents on a Saturday Afternoon and due to their thorough vetting of viewers, they sent the right people through the door. The first two couples to view both put offers in the following day. I don't believe this is just putting the house on the market at the right time, Right Estate agents marketed the property so well taking over 20 photos and sending out very professional looking particulars. They also made regular contact with ourselves as well as with the viewers. I have recommended Right Estate Agents to a number of friends and will continue to do so. Not only did they save us a lot of money but they looked after us every step of the way up until completion. Thank you. You made it possible for us to purchase our dream house. Mr C


I couldn't recommend Right Estate agents more highly. They were by far the best Agents I have used. I hope to be selling another house during this year and I will certainly be using Right Estate agents for that sale. Noel H


The service received from you and your team at Right Estate Agents has been excellent from start to finish. Communication was superb and we were always kept up to speed with interest and viewings by both email and phone. Ann was great at keeping us informed of progress and chasing our solicitor. This proactive approach allowed for a quick and trouble free sale. We would definitely recommend you to friends and family. Richard N